Discount Cutlery Terms & Conditions

Return Policy - Merchandise received damaged or defective may be returned for a refund or replacement. Please include a note with an explanation of the problem and a copy of the invoice. Please indicate whether you would prefer a refund or a replacement. This policy pertains only to merchandise received by us in its original condition and within a 30 day period of your invoice date. Items received after the 30 days from the invoice date will be rated at our discretion and can only be refunded in the form of an in store credit. If you are returning the item because you do not like it or are not satisfied then please include a note explaining why. We are always open to feedback.

Return Address

Discount Cutlery LLC
5062 90th Ave
Lakeview, MI 48850

Please view our Frequent Questions for more information on returns.

We accept the following types of payment:
  • All Major Credit Cards including Visa, MasterCard, American Express, and Discover.
  • PayPal: We no longer accept PayPal as a payment method due to their outrageous selling policies. We apologize for any inconvenience.
  • Domestic or International Money Orders made out to "Discount Cutlery LLC" in US dollars.
  • Checks made out to "Discount Cutlery LLC"

You may complete your order online or with one of the following options:
  • Phone: Toll Free (US Only) 866-365-3084 - If calling from outside the US, please dial 989-365-3084. Phone orders will be taken from 9am to 5pm EST Monday through Friday.
  • Mail: You may print and mail your order along with a check or money order in US dollars to this address:

Discount Cutlery LLC
5062 90th Ave
Lakeview, MI 48850

If paying by check, products will not be shipped until the check clears our bank.
Returned checks will be subject to a $30.00 fee.

Credit card chargebacks will be subject to a $30.00 fee.

Proposition 65 Warning

Please note that one or more of your items in your order may be subject to the Proposition 65 warning. For more information regarding this warning, you may visit

International terms:
  • International orders - Buyer assumes all risk of loss and any confiscations made by customs - Please know your local laws and restrictions.

  • - USPS First Class Mail International and USPS Priority Mail International services are offered for international orders. A tracking number is provided with both services, however USPS does not guarantee updates for First Class Mail packages. This means that if you select USPS First Class Mail International as your shipping method, you may not receive any updates on the status of your package. Because of this policy by the USPS, packages sent First Class Mail International cannot be determined 'lost', 'confiscated' or 'stolen' and therefore are NOT ELIGIBLE for a replacement or refund. We DO NOT recommend selecting USPS First Class Mail International service and advise customers to select the USPS Priority Mail International service. By selecting USPS First Class Mail International and agreeing to these Term and Conditions during the Check Out process, you - the customer - are assuming all risk of a 'lost', 'confiscated' or 'stolen' package by the USPS First Class Mail International Service.

  • International Customers may want to contact us prior to ordering. Credit Cards are accepted as long as all billing information is validated by the issuing credit card company.
  • Please allow up to 2 - 4 weeks for delivery on international orders shipped via USPS PRIORITY Mail International. Orders shipped via USPS FIRST CLASS Mail International are not guaranteed a delivery timeline by USPS.
  • Any additional taxes, duties and customs clearance fees are not included in our shipping fee. Please contact your local customs office for the specifics that apply in your area.
Discount Cutlery strives to give you an easy-to-use site that provides accurate content, including product information, policies, pricing and visual displays. Policies, pricing and item availability are subject to change without notice and we reserve the right to limit quantities. Prices displayed on our site are subject to final approval at the time of order fulfillment. Images are shown for representational purposes only. In the event we are unable to provide an actual image of a product, Discount Cutlery reserves the right to substitute a similar image for the one described in the product information. While Discount Cutlery tries in good faith to make sure the information in our online catalog is accurate, we are not responsible for typographical errors or technical inaccuracies. This disclaimer in no way affects the terms of any manufacturer's warranty. User expressly agrees that use of the Discount Cutlery web site is at User's sole risk. Neither Discount Cutlery, nor its affiliates, nor any of their officers, directors, or employees agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, warrant that the Discount Cutlery web site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the Discount Cutlery web site, or as to the accuracy, reliability or currency of any information content, service or merchandise provided through the Discount Cutlery web site. THIS SITE IS PROVIDED BY Discount Cutlery ON AN "AS IS" AND "AS AVAILABLE" BASIS. Discount Cutlery MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Discount Cutlery DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Discount Cutlery WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY Discount Cutlery NOR ITS AFFILIATES, NOR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USERS RELY ON ANY SUCH INFORMATION OR ADVICE. Under no circumstances shall Discount Cutlery or any other party involved in creating, producing or distributing the Discount Cutlery web site be liable for any direct, indirect, incidental, special or consequential damages that results from the use of or inability to use the Discount Cutlery web site, including but not limited to reliance by a User on any information obtained from the Discount Cutlery web site or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to the Discount Cutlery web site's records, programs or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Discount Cutlery web site. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law. User acknowledges that the Discount Cutlery web site contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content") that are protected by copyrights, trademarks, trade secrets or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws, and the Discount Cutlery web site owns a copyright in the selection, coordination, arrangement and enhancement of such Content. User may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, Users may make copies of select portions of the Content, provided that the copies are made only for User's personal use and that User maintains any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see, e.g., 17 U.S.C. Section 107), User may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software. Product images used in the online catalog may not always represent the exact product selected. Shoppers should not make purchases based upon image displays alone. User agrees to use the Discount Cutlery web site only for lawful purposes. USAGE BY PERSONS UNDER 18 Discount Cutlery cannot prohibit minors from visiting this site. Discount Cutlery must rely on parents, guardians and those responsible for supervising children under 18 to decide which materials are appropriate for such children to view and/or purchase. The Discount Cutlery web site requires that certain purchases be made by individuals 18 years of age or older. EACH TIME YOU PURCHASE A PRODUCT AT THE Discount Cutlery WEB SITE THAT CAN ONLY BE PURCHASED BY INDIVIDUALS 18 YEARS OLD OR OLDER, YOU ARE REPRESENTING TO Discount Cutlery THAT YOU ARE 18 YEARS OF AGE OR OLDER. It is the customer's sole responsibility to ensure that the items they purchase from this site are legally obtainable in their own region/state. APPLICABLE LAW This site is created and controlled by Discount Cutlery in the state of Michigan. As such, the laws of the state of Michigan will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. Discount Cutlery reserves the right to make changes to its site and these disclaimers, terms and conditions at any time. User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of the state of Michigan and of the United States of America located in the state of Michigan for any litigation arising out of or relating to use of or purchase made through the Discount Cutlery web site (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the laying of venue of any such litigation in the Michigan courts and agrees not to plead or claim in any Michigan court that such litigation brought therein has been brought in an inconvenient forum. SEVERABILITY The provisions of these Terms of Use are intended to be severable. If for any reason any provision of these Terms of Use shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction. ACKNOWLEDGMENT The Terms of Use, including all documents referenced herein, represents the entire understanding between you and the Discount Cutlery web site regarding your relationship with the Discount Cutlery web site and supersedes any prior statements or representations. YOU AGREE TO BE BOUND BY THE TERMS OF USE by using the Discount Cutlery web site. The aforementioned Terms of Use are subject to change.
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