How can I find out what shipping fees are?
Shipping can be easily calculated for any in stock item without entering personal information or payment information.
Calculating Shipping for US addresses:
- Add the item(s) you are interested in into your basket (this does NOT commit you to an order). From your basket, enter your zip code into the 'Calculate Shipping' box. The drop down box will display all of your shipping options and their fees. You can then decide to neglect the order by removing the item(s) from your basket or you can continue with the order by proceeding to the Check Out. This shipping tool works only for US addresses.
Calculate Shipping for International addresses:
-Add the item you are interested in into your basket (this does not commit you to an order). Shipping fees are calculated automatically on the Check Out page once Country, State and Zip/Postal code are entered. You can then decide to neglect the order by removing the item(s) from your basket or you can continue with the order by filling in your personal and payment information.
When will my order be shipped?
- Items on the Featured Sale Items page are shipped same day or next business day. All other items are shipped within 2 - 3 business days of order processing date when they arrive to our office from our distributor's warehouse.
How long will it take for my order to arrive?
You will receive shipping/tracking information via email as soon as your items are shipped.
- Orders shipped within the US arrive within 5 to 10 business days from order date.
- Please allow up to 2 - 4 weeks for delivery on USPS Priority Mail international orders. USPS does not guarantee any delivery time on First Class Mail international shipments.
How do I know that I'm getting the best deal on shipping?
- The shipping calculator in our store shows fees generated directly from UPS and USPS according to total package weight and destination. We know that with our amazingly efficient packaging skills we are at times able to ship large quantity orders for less then charged on the website. We GUARANTEE a refund of excess shipping fees on any order that is overcharged; this is our promise to you.
Do you ship internationally?
- Yes, we export orders daily to countries all over the world. Please check with your local customs office for information on any taxes/duties that may be applicable to your order as this varies with each country and is not included in our shipping fee.
Do you ship to my country?
- We ship to most countries. If you've added an item to your basket (which does NOT commit you to an order) than you can go to the Check Out page and check the country drop down menu to see if your country is included. If you would like a shipping quote: simply enter your Country, State and Zip/Postal Code and click 'Refresh Rates' to view all of the shipping options available for your order.
Will I get tracking information?
- Tracking information is emailed to all customers as soon as their package leaves our office.
What shipping methods do you use?
- Packages within the United States are shipped via USPS or UPS. We do not use FedEx or DHL. International packages are shipped only with USPS International Mail service. UPS International Service can be quoted for upon customer request.